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Comprehensive guides, platform tutorials, and troubleshooting tips to streamline your data scraping workflows.
Browse Knowledge Categories
From beginner guides to advanced automation and platform tutorials
3-Minute Visual Scraping Quickstart
From extension setup to your first Excel export: visual pattern selection, HD image & video extraction.
500+ E-Commerce & Social Recipes
Pre-built scraping recipes for Amazon, Shopee, Lazada & social apps. Extract ASINs, variants, and reviews instantly.
Auto-Pagination & Data Pipeline
Solve multi-page challenges: infinite scroll, two-level deep page extraction, and live sync to Feishu Bitable & Google Sheets.
Anti-Bot & Troubleshooting Guide
Bypass captchas, Cloudflare challenges, login requirements, and fix Excel CSV character encoding issues.
1-on-1 Technical Support & Perks
Need help with complex websites? Contact our engineers for 1-on-1 recipe debugging. Invite friends to get free VIP days.
Featured Quickstart Guides
Get up to speed with BeeCai core features in 3 minutes
Frequently Asked Questions
Quick solutions to the most common scraping and setup questions
Is BeeCai free to use? Is there a free plan?
Yes! BeeCai offers a permanent Free Plan with visual point-and-click scraping, single-page Excel/CSV export, and preset recipes. Advanced features (such as multi-page auto-pagination, cloud spreadsheet sync, and AI cleaning) come with generous free trial quotas, affordable VIP subscriptions, and unlimited free VIP days earned via friend referrals.
Which browsers are supported by BeeCai?
BeeCai is built on modern Chromium architecture and fully supports Google Chrome (v100+), Microsoft Edge, Brave, Vivaldi, and other Chromium-compatible browsers.
Can I extract full-resolution HD images and videos from Amazon and e-commerce sites?
Yes! BeeCai features a built-in media parsing engine that automatically resolves original HD photo URLs from srcset, zoom attributes, and data-zoom tags, giving you direct links for 1-click batch downloading.
How does BeeCai handle infinite scrolling feeds like TikTok, Instagram, or Twitter/X?
Select 'Infinite Scroll' in the Pagination Settings, specify a wait delay per scroll (1.5–2.5 seconds recommended for smooth DOM rendering), and set your target row count. BeeCai simulates continuous human scrolling with automatic duplicate filtering.
How to fix CSV character encoding or gibberish issues in Microsoft Excel?
If exporting as CSV, ensure 'UTF-8 with BOM' is enabled in BeeCai export settings to guarantee seamless multi-language encoding in Excel. Alternatively, export directly as native `.xlsx` for 100% plug-and-play compatibility across Excel, WPS Office, and Mac Numbers without encoding artifacts.
What should I do if a captcha slider or Cloudflare challenge appears during scraping?
Because BeeCai runs inside your real Chrome browser, simply solve the slider or captcha challenge on the screen manually. Once validated, BeeCai automatically detects success and seamlessly resumes the remaining scraping tasks.
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