Contact BeeCai Technical Support & 1-on-1 Assistance
Encountering complex webpage structures, CAPTCHAs, or custom requirements? Our dedicated technical experts provide fast 1-on-1 assistance via live chat and email.
If you encounter irregular DOM structures, broken pagination, CAPTCHA hurdles, or custom enterprise requirements, our senior engineers are here to assist with remote debugging and configuration.
1-on-1 Dedicated Technical Specialist
Connect directly with a BeeCai technical specialist for 1-on-1 remote debugging and custom recipe building:
Click the "Contact Technical Specialist" button on the right sidebar or footer of the Help Center to open our instant contact modal.
Email Support & Ticketing
For detailed debug logs, enterprise inquiries, or partnership opportunities, email us at: [email protected].
Support Hours & Response SLA
- Support Hours: Monday to Sunday, 9:00 AM – 9:00 PM (UTC+8, on-duty staff on holidays).
- Response SLA: Live inquiries are typically answered within 5–15 minutes during working hours.
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